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Courseware for high-performing organizations

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Exceptional Customer Service: The Key to Building Loyalty — gothamCulture Training

Exceptional Customer Service: The Key to Building Loyalty

At a glance

Duration: 2-Day
Delivery: Instructor-led
Group size: From 1 participants

Exceptional Customer Service: The Key to Building Loyalty

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What you'll learn

Develop a strategy for building and retaining key customers
Apply exceptional customer service practices to build loyalty
Identify the elements that turn service into long-term relationships

Use service techniques applicable to product- or service-based organizations

How it's delivered

Instructor-led workshop; lecture, discussion, and exercises