
Session Description In this course, participants learn tips and techniques to improve written communication. It provides a process that enables participants to write organized and concise letters, memos, documents and emails quickly and efficiently. Participants learn editing methods using their own writing samples and have opportunities to practice new process. This course devotes special attention to composing and sending professional email. Note: With minor customization, this course can be tailored to focus specifically on email writing. Learning Objectives Understand your audience's needs as a writer Write documents that are clear and conciseFollow a format to make writing accessibleProduce documents in less timeUse email to communicate in a professional mannerFollow a process to edit for readabilityMethodology Instruction in writing organization, writing with clarity & conciseness, tone, and professionalismReadability AssessmentOne on one coaching on documentsLarge group discussion and Q&A Target Audience SupervisorsHigh-potential individual contributorsFront-line staff

Session Description Truly effective leaders can focus their teams on a clear purpose and help individuals on their teams understand how their work connects to the organizations mission and strategy. The problem in many organizations, is that workers know the tasks that make up their job descriptions, but they don’t often know how their work contributes to the objectives of the organization. In this full day workshop, participants gain a clear understanding of their own purpose and how their team fits into the organization’s strategy and mission. Participants then learn how to create a crystal-clear strategy for achieving team goals as they relate to the organization’s mission and success. Learning Objectives Communicate the link between the work of your team to the organizations mission and objectivesCreate an understanding for your team of their jobs and how they link to the organization’s key goalsApply a Resource generator model based on the drivers of your organizationCreate a Team Purpose Statement that will motivate and inspire your team Methodology Self and team assessmentLectureDiscussionIndividual reflection, paired and group exercises Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers

Session Description While all managers should develop a coaching skillset, anyone can learn to be a coach and apply coaching principles in any direction. This course will provide fundamental concepts that will help build an organization of coaches regardless of title, using coaching strategies to deepen thinking and promote personal and professional growth. Learning Objectives Understand the behavioral differences between managing and coaching.Learn to recognize when coaching, managing or both are appropriate responses to a situation.Use job descriptions as foundations for analyzing what to coach and what to manage.Explore basic mentoring concepts.Learn basic coaching skills and how to use them.Learn basic accountability strategies. Methodology LectureDiscussionReflective Group Activities and Action PlanningTarget Audience Leaders at all levels

Session Description /ˈnetwərkiNG/ n - The action or process of interacting with others to exchange information and develop professional or social contacts. The act of networking is something that is both a science and an art. This session will provide research on the impact of networking and dive into specific tools. Participants will learn tips to navigate this task at conference and when it is the last item on their to-do list. Participants will explore their own perspectives on networking, create a networking plan and leave with tools to help them reach their networking goals. Note: This can be customized for an all-female audience like a Women’s Employee Resource Group. This session would include research and discussion on specific aspects that impact women in the workplace. Learning Objectives Explore individual perspective on networkingDive into the reasons why networking is importantLearn techniques to make networking easier and a more consistent part of your career pathMethodology LectureDiscussionParticipants will engage in individual and group activities, such as self-reflection and table group discussionsTarget Audience Leaders at all levelsHigh-potential individual contributors Project/Program managers