Leadership Skills and Techniques

Learning Objectives After participating in this workshop, learners will be able to:Analyze the benefits of different leadership styles and valuesUse leadership approaches that foster individual motivation and engagementExplain the different impact of team motivation and team engagement toolsPositively impact team member engagement with a step-by-step planHelp team members to identify their individual purposeAnalyze strategies for building cohesive and effective functional teamsAnalyze techniques for enhancing the performance of individuals on your teamAnalyze what is influencing unsatisfactory performanceAssess possible coaching situations to decide whether coaching is worth your time and effortPrepare for and conduct a solutions-based coaching sessionEngage team members within their own coaching sessions to commit and contribute to performance improvement plansUse coaching as a method of maintaining employee growthUse techniques to promote resilience during changing circumstancesUse team engagement to cultivate change and innovation within teamsApply conflict resolution approaches to challenging workplace situationsCourse Content Day OneLeadership stylesPersonal and team motivation vs. engagementMotivation mythsSteps for creating lasting team engagementReframing work responsibilities in terms of individual core valuesPersonal mission statementsLeadership legacy statementsPutting purpose to work for your teamDay TwoBuilding team harmonyBuilding and rebuilding team trustIncreasing rapport within teamsDemonstrating appreciation within teamsConstructive feedback and active listening for mutual understandingA strengths-based coaching modelCoaching with confidenceThe role of leader expectations on team member performance levelsDay ThreeHow to achieve resiliencePersonal and team resilience-building techniquesThe stages of team reactions to changeBouncing back from changeDiscussing change with team membersThe benefits of conflictThe five reactions to conflict and when to use each styleHow to find common ground within conflictHow and when to identify win-win outcomes Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.