Understanding, Embracing & Resolving Conflict
Session Description Group members don’t always get along well. Even in the most high-functioning group, one person may trigger another and the energy in the room may shift from good-vibes-all-around to defensiveness and hostility. These seemingly counterproductive dynamics are learning opportunities to be embraced. Leaders and managers who are able to understand and resolve conflict are better able to deepen connection and grow. In this fundamental training, participants learn the five basic causes of conflict, intragroup conflict, and intergroup conflict and how to navigate them to foster stronger teams and move work forward. Learning Objectives Define and identify examples of transference, countertransference and triggers Understand various types of bias that sustain group conflict Distinguish and identify the causes of task, process, and personal conflict Explore how fairness and justice can be used to better understand group conflict Examine competition, power and domination, aggression, social norms, ingroup loyalty and outgroup hostilityLearn three conflict resolution methods that work Methodology Individual ReflectionLectureSmall-Group ExercisesSmall- & Large-Group Discussion Target Audience Leaders at all levelsHigh-potential individual contributorsProject/program managers
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Clarifying Your Team’s Purpose and Strategy
Session Description Truly effective leaders can focus their teams on a clear purpose and help individuals on their teams understand how their work connects to the organizations mission and strategy. The problem in many organizations, is that workers know the tasks that make up their job descriptions, but they don’t often know how their work contributes to the objectives of the organization. In this full day workshop, participants gain a clear understanding of their own purpose and how their team fits into the organization’s strategy and mission. Participants then learn how to create a crystal-clear strategy for achieving team goals as they relate to the organization’s mission and success. Learning Objectives Communicate the link between the work of your team to the organizations mission and objectivesCreate an understanding for your team of their jobs and how they link to the organization’s key goalsApply a Resource generator model based on the drivers of your organizationCreate a Team Purpose Statement that will motivate and inspire your team Methodology Self and team assessmentLectureDiscussionIndividual reflection, paired and group exercises Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers
Build a Coaching Culture
Session Description While all managers should develop a coaching skillset, anyone can learn to be a coach and apply coaching principles in any direction. This course will provide fundamental concepts that will help build an organization of coaches regardless of title, using coaching strategies to deepen thinking and promote personal and professional growth. Learning Objectives Understand the behavioral differences between managing and coaching.Learn to recognize when coaching, managing or both are appropriate responses to a situation.Use job descriptions as foundations for analyzing what to coach and what to manage.Explore basic mentoring concepts.Learn basic coaching skills and how to use them.Learn basic accountability strategies. Methodology LectureDiscussionReflective Group Activities and Action PlanningTarget Audience Leaders at all levels
Art of Networking in Virtual World
Session Description /ˈnetwərkiNG/ n - The action or process of interacting with others to exchange information and develop professional or social contacts. The act of networking is something that is both a science and an art. This session will provide research on the impact of networking and dive into specific tools. Participants will learn tips to navigate this task at conference and when it is the last item on their to-do list. Participants will explore their own perspectives on networking, create a networking plan and leave with tools to help them reach their networking goals. Note: This can be customized for an all-female audience like a Women’s Employee Resource Group. This session would include research and discussion on specific aspects that impact women in the workplace. Learning Objectives Explore individual perspective on networkingDive into the reasons why networking is importantLearn techniques to make networking easier and a more consistent part of your career pathMethodology LectureDiscussionParticipants will engage in individual and group activities, such as self-reflection and table group discussionsTarget Audience Leaders at all levelsHigh-potential individual contributors Project/Program managers