Teamwork for Team Members: How to Give the Most to & Get the Most from Your Team

This 2-day workshop will introduce participants to fundamental tools and techniques for understanding how to effectively build and participate in work teams and to solve team problems. We will focus on the interpersonal team skills that can help supervisors and other team members to more effectively serve and contribute to their teams. This workshop will help equip and empower participants with tools that directly affect a team member’s ability to help move the team to higher levels of performance. Learning Objectives:Students will be able to:Use the stages of team or group development to better contribute to team effectivenessUse team characteristics and their team member roles to better contribute to team effectivenessGive & receive constructive feedbackUse active listening with team membersResolve interpersonal conflictsBe able to identify what to look for in team or group dynamicsBe able to differentiate among different “work styles,” creating a greater appreciation for diversity among team membersSee the individual differences in the way we generate ideas for making decisions and solving problemsDiscuss their own and others’ personal & professional valuesCourse Outline: Characteristics of effective teams and team membersWhat roles and responsibilities help make an effective team memberHow to help your organization use your valuable qualities as a team memberStages of group developmentHow to diagnose the stages within teamsHow to use this information to effectively address team problemsConstructive feedbackHow to give itPersonal practice exerciseHow to receive itActive listeningPersonal assessmentsPersonal practice exerciseConflict styles in teamsPersonal assessment and identification of individual stylesOverview of 5 traditional stylesEight steps towards making conflict constructive using a problem-solving styleSetting conflict resolution goals – applicationTeam or group dynamicsOverview of what to look for in teamsExercise for observing/diagnosing effective and ineffective team dynamicsDifferent work stylesPersonal assessmentIdentify preferred stylesUnderstanding others’ and own strengths and weaknesses for each styleHow to get along with someone who has a different style – how to maximize team diversitySix Thinking HatsPersonal assessmentOverview of each of the six thinking and problem-solving stylesExercise to observe/identify each “Hat” in actionBalancing personal and professional values within teamsWhat to look forHow to respond someone’s values conflict with your own Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.